TY  - GEN
AU  -  Gannon, Tony
AU  -  Mear,  Nigel
ED  - British Computer Society 
TI  - IT Service Management Foundation practice questions : for ITIL Foundation Exam candidates/Tony Gannon, Nigel Mear,  British Computer Society 
SN  - 9781780171142
U1  - T58.64 
PY  - 2012///
CY  - Swindon, U.K
PB  - British Informatics Society, 
KW  -  Electronic data processing personnel
KW  - Certification Examinations
KW  - Information resources management
KW  - Examinations, questions, etc
KW  -  Information technology
KW  - Management
ER  -